Privacy Policy

Privacy Policy

This Privacy Policy (“Policy”) describes how Zhongshan Zhengxuan Lighting Co., Ltd. (“Company”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website at https://zhengxuanlighting.com (Link) (the “Website”). We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection laws.

1. Company Information

Zhongshan Zhengxuan Lighting Co., Ltd. is a company established under the laws of China. Our business address is:
No. 14, Gaoshatan West Road, Hetang Town, Pengjiang District, Jiangmen City, Guangdong Province, China.

2. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, you may contact us via:

3. Information We Collect

We collect information that you voluntarily provide to us when you interact with our Website. Since we do not offer account registration, the information we collect is limited to what you choose to share with us through our contact forms, chat windows, or other communication channels.

3.1 Personal Information You Provide

When you submit an inquiry, request a quote, or contact us through our Website, you may provide us with personal information including but not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
  • Shipping address
  • Any other information you choose to include in your message or uploaded content (including text and images)

3.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit on our Website
  • Time and date of your visit
  • Referring website URLs

3.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our Website. Cookies are small text files stored on your device. You may configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of our Website may not function properly without cookies.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries, requests, and provide customer support
  • To process orders and deliver products or services you request
  • To communicate with you about your inquiries, orders, or any updates related to our services
  • To improve and optimize our Website, products, and services
  • To analyze usage trends and monitor the performance of our Website
  • To comply with legal obligations and enforce our Terms and Conditions

5. Legal Basis for Processing (for Users in the European Economic Area)

If you are located in the European Economic Area (EEA), our processing of your personal information is based on the following legal grounds:

  • Performance of a Contract: Processing your information to fulfill orders or respond to inquiries that constitute pre-contractual measures.
  • Legitimate Interests: Processing for our legitimate business interests, such as improving our Website and services, provided such interests do not override your data protection rights.
  • Consent: Where you have provided explicit consent for specific processing activities (e.g., submitting information through forms).
  • Compliance with Legal Obligations: Processing necessary to comply with applicable laws and regulations.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our Website, processing payments, delivering products, or providing customer support. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: If required by law, regulation, legal process, or governmental request, we may disclose your information to comply with legal obligations or protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to the acquiring party’s compliance with this Privacy Policy.

7. International Data Transfers

As we operate globally, your personal information may be transferred to and processed in countries other than your country of residence. While data protection laws vary by jurisdiction, we take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy. By using our Website, you consent to the transfer of your information to our facilities and to the third parties with whom we share it as described in this Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. If you have submitted an inquiry, we may retain your information for a reasonable period to respond to future questions or to maintain a record of our communication. When your information is no longer required, we will securely delete or anonymize it.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain legal exceptions.
  • Restriction: Request restriction of processing your personal information under certain circumstances.
  • Objection: Object to the processing of your personal information based on our legitimate interests.
  • Data Portability: Request transfer of your personal information to another controller in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided in Section 2. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

12. No Account Registration

Our Website does not offer user account registration. Therefore, we do not store login credentials or maintain user accounts. Any personal information you provide is collected through voluntary submissions via contact forms or chat windows.

13. User-Generated Content

As described in our Terms and Conditions, users may upload text or images through our Website. Any personal information included in such submissions is voluntarily provided and may be stored and processed as described in this Privacy Policy. We encourage you to avoid submitting sensitive personal information through these channels.

14. Third-Party Links

Our Website may contain links to third-party websites, plugins, or applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be indicated by an updated “Last Updated” date and will become effective immediately upon posting. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

16. Your California Privacy Rights (for California Residents)

If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. These rights include:

  • The right to know what personal information we have collected about you
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information provided in Section 2. We will verify your identity before processing your request.

17. Your Rights in Other Jurisdictions

Depending on your location, you may have additional data protection rights under local laws. We are committed to complying with applicable data protection laws in all jurisdictions where we operate. If you have questions about your rights, please contact us.

18. No Paid Subscriptions or Promotions

Our Website does not offer paid subscription services. Additionally, we do not conduct promotional contests, sweepstakes, or raffles. Therefore, we do not collect personal information for such purposes.

19. Consent

By using our Website, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. If you do not agree with this Policy, please do not use our Website.

20. Contact for Privacy Concerns

If you have any concerns about our privacy practices or believe that your privacy rights have been violated, please contact us immediately at yuanjean356@gmail.com (Link). We take all privacy concerns seriously and will investigate and respond to your complaint promptly.

Last Updated: March 23, 2026